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TitanHQ Product Docs

Searching Mail History

Go to the History tab and follow the steps below to search your mail history.

  1. Select advanced-search-button.jpg to expand the advanced search options.

    ST-SK-history-advanced-search.jpg
  2. Filter your search using the following options:

    • Date From and Date To: Select a date range for your search. Overwrite the displayed date or use the calendar calendar-icon.jpg icon to select a date from the calendar.

    • Recipient (To): Enter a full email address or perform wildcard searches with an asterisk (*). For example, entering *@example.com shows email sent to all users with the example.com domain.

    • Sender (From): Enter a full email address or perform wildcard searches with an asterisk (*). For example, entering *@example.com shows email sent from all users with the example.com domain.

    • Envelope From: Search based on the envelope from email address. The envelope from address is a return address in the email header that is used to return bounced mail.

    • Subject: Search based on a message subject. Perform wildcard searches with an asterisk (*).

    • Delivery Status: Delivery status can be Any, Sent, Deferred, Bounced, Expired, Clean, Blocked Spam, Blocked Banned, Blocked Infected or Reject. Messages rejected or quarantined by SpamTitan have no delivery status assigned to them as they have not been delivered.

    • Message ID: A unique message identification number that SpamTitan assigns to each email.

    • Source IP address: Search based on the connecting client IP address.

    • Score: The spam score assigned to an email. Messages such as rejected messages that are not analyzed for spam do not have a spam score.

    • Message Type: Search based on how a message was classified by SpamTitan. The default is any type, or you can select one of the available options.

  3. Select Apply to search History.