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TitanHQ Product Docs

Domain Allow & Block List

You can allow or block email addresses for a domain by adding them to your domain Allow & Block List. Check the breadcrumb to ensure you are at the domain level:

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Go to Filtering > Allow & Block List and follow the steps below to add an allowed or blocked domain, or an allowed or blocked email address.

Adding an Allowed or Blocked Email

Go to Filtering > Allow & Block List and follow the video or steps below to add an allowed or blocked email:

  1. Select the Emails tab.

  2. Select Add and choose Allow Email or Block Email.

  3. Complete the fields in the pop up:

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    • Email to Allow/Block: an email in the form of user@example.com

    • Comment (optional): Optional comments about this allow or block email.

  4. Select Allow or Block.

Adding an Allowed or Blocked Domain

Go to Filtering > Allow & Block List and follow the video or steps below to add an allowed or blocked domain:

  1. Select the Domains tab.

  2. Select Add and choose Allow Domain or Block Domain.

  3. Complete the fields in the pop up:

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    • Domain to Allow/Block: Enter the domain you want to allow or block.

    • Include Subdomains: If your domain is example.com and you select this option, then all domains that end in example.com will also be allowed or blocked. For example, support.example.com and products.example.com.

    • Comments (optional): Optional comments about this allow or block domain.

  4. Select Allow or Block.