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SpamTitan

Welcome to SpamTitan!

Welcome to the home for SpamTitan Skellig (9.00+) product documentation.

Skellig-small.jpg

Note

If you are using SpamTitan (8.00 or earlier), jump over to our SpamTitan Cloud and Gateway product documentation.

SpamTitan Levels of Access

SpamTitan has different levels of access. Higher levels can drill down to levels below to view and manage accounts.

For example, an MSP Admin can navigate to the Customer level where they have the same view as a Customer Admin. However, a Domain Admin or Customer Admin can not level up to the MSP level as it requires a higher level of access.

Level

Description

More Info

MSP

ST-SK-msp-overview-small.jpg

Typically, this is an MSP Admin managing their customer accounts. An MSP Admin can:

  • Drill down into a customer account and have the same view as a Customer Admin for that account.

  • Drill down to a single domain and have the same view as a Domain Admin for that domain.

MSP Getting Started Steps

MSP Admin Guide

Customer

ST-SK-customer-overview-small.jpg

Typically, a business-level Customer Admin who is managing one, or many, domains. A Customer Admin can:

  • Drill down into a domain and have the same view as a Domain Admin for that domain.

Customer Getting Started Steps

Customer Admin Guide

Domain

ST-SK-domain-overview-small.jpg

A Domain Admin has access to manage a single domain. A Domain Admin has:

  • Admin access to their own domain only.

Managing a Single Domain

We are continuously improving our documentation as products are updated, so please check back regularly. If you have any feedback or comments specific to this documentation, please email docs@titanhq.com.