Platform

Threat Coach

Threat Coach is an AI-driven feature to help you understand phishing emails. Powered by TitanHQ AI, Threat Coach analyzes incoming emails for sentiment, context, tone, and potentially malicious intent. Threat indicators are highlighted and explained so that you can learn more about the threats used in phishing emails.

Not all email categories are included for analysis in this beta release. As beta testing continues, additional categories will be included.

Anti-spoof

Email spoofing is the creation of an email with a forged sender address to intentionally mislead a recipient about its origin. PhishTitan Anti-spoof is automatically enabled, meaning that manipulated display names are checked and if detected, an alert banner is added. You also have the option to disable it.

Both MSPs and Customers can access the Anti-spoof setting from PhishTitan > Configuration > Mail Flow > Anti-spoof.

New Mail Flow Page

To simplify things, all mail flow configuration settings have been consolidated, so you can quickly and easily manage how mail is processed before delivery.

Go to PhishTitan > Configuration > Mail Flow to find tabs for Remediation, Anti-Spoof, Allow List and Frequently Exploited Domains.

Exploited Domains

Malicious actors frequently launch phishing attacks from free email services. With the Exploited Domains feature, admins have the option to apply a banner to email from free email services and alert users to be vigilant. Available on both the MSP and Customer layer, it can be accessed from the Configuration menu:

Updates to Incidents Summary page

The Incident Summary page has been updated so that admins can quickly find the information they need.

The top summary card has been removed and that information is now in the message view header.

The Actions dropdown menu displays contextual information to explain the available options.

Lastly, the layout is now in a two-column format, with the message view on the right and Reasons for Detection and URL Analysis on the right.

Allow Domains

An admin can now add a trusted domain to a customer level Allow List, making it easier and faster to receive email from known, secure domains. For customers delivering anti-phishing, suppliers usually provide a list of trusted domains allowing training emails to be delivered to a user's inbox without being caught by PhishTitan. Allowed Domains can be added from a number of places:

Phishing Detection Reasons

We want to share the reasons PhishTitan considers an email as phishing to give more insight into an incident. This is particularly important for an admin reviewing a borderline safe email.