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TitanHQ Product Docs

Connect and Configure a Customer Account

Follow the steps below to connect and configure a customer account.

  1. Connect the customer account to Microsoft 365.

  2. Add a Non-Delivery Report (NDR) email address to Microsoft 365.

  3. Add a journaling rule to Microsoft 365.

  4. Deploy TitanHQ for Outlook in Microsoft 365.

  5. Does this customer use Link Lock as part of their SpamTitan service?

    • Yes: Link Lock must be disabled in SpamTitan to allow Email Security to process mail accurately.

      See Disable Link Lock in SpamTitan.

    • No: Continue to next step.

In this section: