MSP License Usage
The License Usage page helps you as an MSP to monitor your relationship with TitanHQ and your customers based on licenses and usage. The following definitions are useful as you consider the data:
To begin, select the solution from the dropdown menu to view the licensing information for your customers based on that solution.
Below is a summary of the details and statistics available to you:
Total Customer License Usage
Total Customer License Usage shows the number of Active Users, Licenses Issued, and Licenses Purchased over a specific period of time for the solution you have selected.
Hovering your mouse over the graph displays summaries for each month:
You can select and de-select the labels to add and remove items from the graph:
Solution Licenses
The Solution Licenses section lets you compare the number of active users to the number of licenses you purchased for each solution.
Customer Usage
In the Customer Usage section, you can view a comparison between the number of active users per customer and the number of licenses that customer has been issued.
All Customers
All Customers is a list of all customer accounts that have been added to the Platform. You can issue licenses to a customer during account creation or by editing a customer account from this table later.
Select the column
icon to display the column names. Select or de-select each one to view or hide a column.Actions: To view customer-specific details, select the view
icon in the Actions column for that customer.