Add a Journaling Rule
As part of configuration, you need to create a journaling rule in Microsoft 365 to allow email flow through the PhishTitan service.
A journaling mailbox is the mailbox that receives messages that match a journaling rule's conditions. Messages matching the rule's conditions are delivered to the journaling address specified in the rule.
You have a unique PhishTitan journaling address available to you in PhishTitan to create the journaling rule.
Important
A Microsoft 365 or Office 365 mailbox can't be used as a journaling mailbox.
Follow the steps below to add a journaling rule for PhishTitan to Microsoft 365.
From the customer level in PhishTitan, go to Settings > Connections.
Under Step 2 Add a journaling rule to Microsoft 365, select More Details.
Select the
icon to copy your unique journaling email address.Go to https://compliance.microsoft.com/exchangeinformationgovernance?viewid=exoJournalRule.
Select the
New rule tab.Paste the journaling email address copied in Step 3 into the Send journal reports to: field.
In the Journal rule name: field, enter a name for this rule. For example, PhishTitan.
Under Journal messages sent or received from, select Everyone.
Under Type of message to journal, select All messages. The completed form should look as follows:
Select Next and then Submit.