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EncryptTitan V2

Customer Account Setup

For a customer to use EncryptTitan, a number of settings must be configured on the EncryptTitan admin portal, on the mail server, and on the customer domain. You can use the default values or configure your own settings.

The main steps for setting up a customer account are listed here. Select the links to jump to more specific details for each one.

Setting up your customer account:

  1. Add the domain.

    1. To send encrypted emails, you'll need to add your customer domain. Go to Configurations > Domain setup and select Add domain. See Add Domain in Domain Setup for more details.

  2. Enable the required encryption delivery methods, adding keywords as required.

    1. Set up the email encryption delivery methods required for this customer by going to Configurations > Email Security. The following three delivery methods can be used:

  3. Configure your Mail Server.

    1. Set up Mail Server Connections by going to Configurations > Domain setup and selecting Outbound servers. Select your corporate mail server type from the dropdown menu. See Outbound Server in Domain Setup.

    2. Next, you'll need to configure the platform you use to send outbound email through the EncryptTitan encryption gateway. Select from the instructions below:

  4. Update your SPF and DKIM entries.

    1. Set up SPF and DKIM on each domain that has been added to EncryptTitan. See Setting Up SPF and DKIM for more details.

    2. After carrying out the SPF and DKIM setup on each domain, you'll need to verify the setup on the admin portal by going to Configurations > Domain setup. Select the checkbox beside the domain you want to verify, and select Verify domain. Then select Verify in the popup window. The table should then show SPF and DKIM status Verified.

  5. Add your EncryptTitan end users (Identities).

    1. Add Identities to the system which are the end users who will send secure emails. Go to Configurations > Identities and see Adding Identities for details.

    Note

    Enabling a service identity ensures that encrypted email recipients, outside your domain, can receive an encrypted email and create an account to view the secure email.

In this section: