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TitanHQ Product Docs

Device Exception Rules

A rule is a single adjustment to a device. One or multiple rules can be added to a device exception, which can then be applied to a device or your device configuration. There are two types of device exception rules:

  • Bypass OTG: Any device with this rule applied will not use OTG when at a particular IP and/or when accessing a particular domain.

  • Use Specific Resolver: Any device with this rule applied will use the specified resolver when at a particular IP and/or when accessing a particular domain.

Go to Settings > Device Exceptions and click on a device exception to open the Device Exception Rules page for that device exception.

WT-SL-device-exception-rules-table.jpg
  • Select Export to export all device exception rules as a .csv file.

  • Select the columns columns-icon.jpg icon to display the table column names. Slide each on and off to view or hide a column.

  • Use the search box to enter a search term to search the device exception rules table (results display as you type).

  • To delete a device exception rule, select the box selected-check-box.jpg beside the device exception rule (or rules) and select Delete.

    Important

    If a device exception is applied to a device, it must have at least one associated rule. To delete the last rule in a device exception that is applied to a device, you must first create another rule and you can then delete the 'last' rule.

  • To edit a device exception rule, click on the device exception rule entry and the Device Exception Rule page displays.

Adding a Device Exception Rule

Follow the steps below to add a device exception rule to a device exception. A device exception can have one or multiple device exception rules added.

  1. Go to Settings > Device Exceptions and click on a device exception name to open the Device Exception Rule page for that device exception.

  2. Select Add Device Exception Rule.

    WT-SL-add-device-exception-rule.jpg
  3. From Select rule type, select the type of rule you want to add and the associated fields:

    • Bypass OTG: This rule means that a device will not use OTG when at the IP entered in the Source IP field, and/or when accessing the domain entered in Domain Name field.

      WT-SL-bypass-rule.jpg
    • Use Specific Resolver: This rule means that a device will use the resolver entered in the Resolver field when it is at the IP entered in the Source IP field, and/or when accessing the domain entered in Domain Name field.

      WT-SL-specific-resolver-rule.jpg
  4. In the Description (optional) field, enter an optional description for this rule.

  5. Select Add.

Repeat the steps 2 - 4 above to add another device exception rule to this device exception.