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WebTitan

Gathering OTG 2 Mac logs for troubleshooting

You may be asked to gather OTG 2 for Mac log files as part of a troubleshooting process. To access the logs:

  1. Click the WebTitan WTC-OTG-Mac-icon.jpg icon in the top menu bar and the menu displays.

  2. Select Logs > Open App Support.

    OTG-Mac2-menu.jpg
  3. The Application Support/WebTitanCloud/ folder opens showing the OTG.log file:

    OTG-Mac2-log-giles.jpg