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TitanHQ Product Docs

Changing your Password

Changing your password frequently reduces the risk of your account being compromised.

A strong password should contain a mix of uppercase and lowercase letters, as well as numbers and punctuation. To prevent possible dictionary attacks, a password should not spell out any words found in the dictionary. Passwords are case-sensitive.

Follow the steps below to change your password.

  1. Go to the profile profile-icon.jpg menu and select Security.

  2. Enter the following:

    • Old Password: Enter your current password.

    • New Password: Enter your new password. Passwords should be a minimum of 12 characters (max. 64) and include one lower case character, one upper case character, a number and a special character.

      Note

      Underscore ( _ ) is not recognized as a special character.

      A strong password should contain a mix of uppercase and lowercase letters as well as numbers and punctuation. To prevent possible dictionary attacks, a password should not spell out any words found in the dictionary. Passwords are case-sensitive.

    • Re-enter New Password: Enter your new password again to confirm.

  3. Select Save Changes.