Email Security Customer Setup
Background
From a customer's Connections page, the MSP admin or Customer admin can connect the customer's account to their Microsoft 365 tenant. This comprises three steps: signing into Microsoft, adding a non-delivery report (NDR) email address, and adding a journaling rule.
An MSP admin can add a customer connection only if they have a Global Administrator role in the customer's Microsoft 365 tenant.
A Customer admin can add the connection themselves only if they can access the Platform with login credentials received from their MSP admin.
To configure a Microsoft 365 connection, follow the steps below.