Skip to main content

Platform

Creating a Phishing Campaign

Follow the steps below to schedule phishing campaigns that use system-recommended lures. The campaigns you create will automatically send simulated phishing emails of different complexities to the users you select. A lure is sent to each active user at a random time once every two week period for the duration of the campaign.

Note

Security Awareness Training for any users who click on a lure is automatically enabled when you create a phishing campaign. This means that users who click on a lure will receive an email notifying them that they've been assigned training. They'll receive a link to one of several training modules, such as Email Security or Data Protection.

  1. You can create a phishing campaign from either the Phishing Simulation > Overview page or Phishing Simulation > Phishing Campaigns. Select Create Campaign.

    PhS_Create-Campaign-Cust-Admin.jpg

    As you create a phishing campaign, a Summary panel on the right automatically updates the information. The following information is shown:

    • Name: Name of the phishing campaign.

    • Campaign Duration: Length of time campaign will run.

    • Campaign Dates: Dates when your campaign begins sending lures and when it finishes.

    • Email Results: Notification that campaign results will be emailed to MSP admins each month.

    • Auto Enroll: Notification that new users who join after the campaign start date will be automatically added to the campaign. Additionally, users are automatically enrolled in security awareness training if they click a lure.

    • Users Enrolled: Indicates if all users have been enrolled in the campaign. If specific users are selected, then their names are listed.

    You can select the collapse SAT-collapse-button.jpg icon to close the Summary panel. Click it again to open it.

  2. Enter the following details:

    • Campaign Name: The name of your phishing campaign. A default name is given, which you can overwrite using a maximum of 30 characters.

    • Campaign duration: From the dropdown menu, select the length of time you want your phishing campaign to run. Different lures will be sent randomly to your customers' active users, once every two weeks.

      Options include:

      • Continuous (recommended): This is the default option, which begins on the start date you enter, and has no end date. You can only have one active Continuous Campaign, so if you already have one running, you won't see this option from the dropdown menu.

      • 1, 3, 6 or 12 months: Alternatively, you can select campaign durations of 1, 3, 6, or 12 months.

    • Start Date: Date on which your phishing campaign begins sending lures. By default, today's date is automatically entered. To change this, you can enter the date or select the calendar PT-Phish-Sim-Calendar.jpg icon to select a different start date.

      Note

      If you select today's date as a start date, then lures are scheduled to send from today.

    • End date: The end date is automatically prepopulated based on the campaign duration you selected. If you selected a Continuous campaign, then the end date is not applicable.

    • Description (optional): Short summary of the campaign.

    Depending on whether you selected to Create Campaign from either the Overview or Phishing Campaigns page, you can select either Back to Overview or Back to Campaigns at any stage during the campaign creation process to return to that page. You'll be alerted by a confirmation message that you have unsaved changes.

  3. Select Next.

  4. Here you can select the users you want to enroll in the phishing campaign. The default option is All Users.

    PhS-Select-Users-Cust-Level.jpg

    If you want to select specific users, choose Select users, and a list of your users will appear. Select the checkbox(es) for the corresponding user(s) or just click on the row(s). The Users Enrolled list in the Summary panel will update as you select or deselect users.

    PhS-Select-Users-Cust-Level1.jpg

    You can select the checkbox at the top to automatically select all the checkboxes displayed.

  5. Check the Summary panel to ensure you're satisfied with the phishing campaign you're about to create. If you want to modify any of your selections, select Back.

  6. Select Create Campaign. The new campaign will appear in your Phishing Campaigns table in Phishing Simulation > Phishing Campaigns. See Managing Phishing Campaigns for additional details.