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Phishing Simulation Customer Overview

With the Phishing Simulation beta release, you can follow the information here to create and manage phishing campaigns for your users.

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Select Phishing Simulation > Overview to see a summary of all active and completed phishing campaigns for all your users.

The following data cards display statistics for your users based on the last 30 days:

  • Lures Sent

    The total number of lures sent to a user, including all their active and completed campaigns.

    PhS-Cust-LuresSent.jpg
  • Lures Clicked

    Total number of unique clicks across all active and completed campaigns by all users. A unique click is defined as the first click by the user. Multiple clicks of the same lure are not counted.

    PhS-Cust-LuresClicked.jpg
  • Status

    Indicates whether you are enrolled in an active phishing campaign (Protected) or not (At Risk).

    PhS-Cust-Status.jpg
  • Active Users/Licenses Purchased

    Compare the total number of your active users to the number of licenses you purchased from your MSP. Select this box to go to License Usage where you can monitor your relationship with your users based on licenses and usage.

    PhS-Cust-ActUsers-LicPurchased.jpg
  • All Users

    The All Users table gives you a list of your users and indicates their phishing campaign status.

    Note

    Data in this table is sorted by default on the Response Rate, meaning that users who have interacted with lures the most are displayed at the top.

    PhS-All-User-Table.jpg

    Use the Search PhS-Search.jpg box to search the list of users and the list of emails.

    The following definitions are useful as you consider the data:

    • User: Name of the individual enrolled in the phishing campaign.

    • Email: User's work email address.

    • Lures Sent: Total number of lures sent to a user, including all their active and completed campaigns.

    • Clicks: Total number of unique clicks by a user, across all their active and completed campaigns.

    • Last Clicked: Date and time user last clicked on a lure.

    • Response Rate: Indicates the percentage of lures a user clicked on. When a green dot is visible, it means that the user has not interacted with a lure. A red dot indicates that a user has clicked on a lure.