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Platform

Email Security MSP Overview

Select Email Security > Overview to see a summary of activity for all your customers and a list of your customers in the All Customers table. The default view is the last 30 days, but you can change this by selecting Last 7 Days in the upper right corner.

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  • Emails Analyzed

    Here you can see the total number of emails processed for the selected time period.

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  • Incidents

    You can see the total number of phishing emails received by your customers for the selected time period in the Incidents section. Select this box to go to Incidents, where you can view, resolve, and manage incidents.

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  • Active Users/Licenses Issued

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  • Emails Analyzed vs Incidents

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    Hovering your mouse over the graph displays a summary for a particular date.

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    You can select and de-select the labels to add and remove items from the graph:

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  • Most Targeted Users

    Here you can see the email addresses of those who have received the most phishing emails and the number of phishing attempts.

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  • All Customers

    This is a list of all your customers to whom you have issued licenses.

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    Use the Search PT-Search-Box-All-Customers.jpg box to search the names of your customers.

    Select the column column-icon.jpg icon to display the All Customers table column names. Slide each on and off to show or hide a column.

    • Name: Name of your customer.

    • Connection: Indicates if a customer is connected to a Microsoft 365 account. The Plat-Microsoft-365-Indicator.jpg label shows which customers are connected; the Plat-Add-Connection-Link.jpg link highlights those customers who are not.

      Select the Add connection link to begin Connecting and Configuring a Customer Account.

    • Actions: Select the view view-icon-small.jpg icon for a customer to drill down to the customer level to view and further manage that customer.

To add a new customer, see Add a Customer Account.