Security Awareness Training Release Blog
November 2024
Next up this month is the ability for customer admins to access specific details of their SAT campaigns.
View Campaign Details From the SAT Campaigns page, customer admins can drill down to specific details about a SAT campaign. By clicking the link in the SAT Campaign Name column, they can see who is enrolled in the campaign, and when training modules are scheduled for delivery. By selecting the module, they can then view the Module Summary slide out. |  |
November 2024
There's a major enhancement to our Security Awareness Solution this month! SAT customers can now schedule and monitor their own SAT campaigns.
Schedule Security Awareness Training Customer admins can now schedule their own SAT campaigns for their users. Training recipients will automatically be sent notification emails regarding their SAT enrollment, which include links to their assigned modules and the date by which it should be completed. |  |
 | Monitor SAT Campaigns Customer admins can see a list of their active and non active SAT campaigns in Security Awareness Training > SAT Campaigns. They'll be able to see how many users are enrolled in campaigns and the number of modules in the campaign. The Send and Completion dates of the campaign are visible, as well as the Completion Rate and campaign status (Active or Planned). |
October 2024
This week we've added the Module Summary slideout so that MSPs can see the completion status of users who are assigned SAT modules. MSPs can now also multi-select modules, making it quicker and easier to schedule security awareness training.
New Module Summary Added MSPs can drill down to the Module Summary after selecting a SAT Campaign from the All Customers table. After selecting a module, the Module Summary slides out, displaying the assigned users, their email addresses, status and progress. Go to View SAT Campaign Details for more details. |  |
 | Multiple Module Selection The multi-module checkbox is useful when an MSP wants to quickly include several modules for a specific topic in a training campaign. During SAT campaign setup, an MSP can search specific topics across all the modules. With one click of the Module checkbox, the MSP multi-selects all the searched modules, instead of having to select them one by one. |
October 2024
You can expect a series of updates to the Security Awareness Training solution this month! This week we have new data cards on the SAT Dashboard, the ability to add multiple modules to a campaign, and a downloadable Content Catalog to enable MSPs to learn more about SAT resources.
Data Cards Added to SAT Dashboard Three data cards are now displayed on the SAT dashboard, reflecting data for the previous 30 days. MSPs can see at a glance the number of training modules sent to recipients across all campaigns. They can see the number of their customers enrolled in SAT compared to those who aren't. And they can compare the total of active users to the total number of SAT licenses issued. Go to Security Awareness Training > Overview and see Security Awareness Training Overview for details. |  |
 | Multiple Module Selection With a view to helping MSPs enhance their customers' cyber security awareness, admins can include up to 12 training modules in a SAT campaign. Recipients will receive an email with links to the modules they've been enrolled in. See Schedule Security Awareness Training. |
Module Details added to SAT Overview With the ability to add multiple modules to SAT, MSPs can now view the number of modules assigned to users plus the percentage that have been completed. Go to Security Awareness Training > Overview and see Security Awareness Training Overview for details. |  |
 | Downloadable Content Catalog To learn more about the SAT resources available, MSPs can download a Content Catalog from the SAT Campaigns page. More details on Managing SAT Campaigns. |
Security Awareness Training Beta Release August 2024!
TitanHQ's new Security Awareness Training (SAT) solution has its beta release this month! SAT is the latest tool for helping MSPs and their customers enhance their cybersecurity awareness.
SAT is designed to help employees become more aware of information security risks and encourage them to become a trusted first line of defense. It also helps foster a security culture within organizations by providing employees with the knowledge and skills to protect sensitive information. With the SAT beta release, a selection of MSPs can now schedule and monitor security awareness training for their customers, thus helping them to recognize and mitigate cyber threats before they cause harm. More information can be found in the SAT MSP Admin Guide.
Features in the SAT beta release include:
Schedule Security Awareness Training An MSP admin can go to Security Awareness Training > Overview (or > SAT Campaigns) to create Security Awareness Training for their customers. Training recipients will automatically be sent notification emails regarding their SAT enrollment, which includes the date by which it should be completed. |  |
 | Monitor SAT Campaigns Admins can see a list of their active and non active SAT campaigns in Security Awareness Training > SAT Campaigns. They'll be able to see how many customers are enrolled in campaigns and the number of active users. The Send and Completion dates of the campaign are visible, as well as the Completion Rate and campaign status (Active or Planned). |
View Campaign Details From the SAT Overview page, MSPs can drill down to specific details about a SAT campaign. By clicking the link in the SAT Name column, they can see who is enrolled in the campaign and when training modules are scheduled for delivery. |  |