Platform

Data Cards Added to SAT Customer Overview

Three data cards are now displayed on the customer SAT overview, reflecting data for the previous 30 days. Customer admins can see at a glance the number of modules completed compared to those sent to users across all campaigns. They can see whether they are Protected (with at least one active SAT campaign or At Risk (no active SAT campaign). And they can compare the total of active users to the total number of SAT licenses purchased.

MSP SAT Monthly Reports

The new SAT Monthly Report for MSP admins provides a summary sheet with details for all their customers, along with individual customer sheets. A selection of tabs in the report provide SAT details for each customer, as well as profiling information for customers across their SAT and Phishing Simulation activities. See SAT Monthly Reports for details.

Reminder Emails for SAT Campaigns

Users enrolled in SAT campaigns will receive an email reminding them to finish their training. When creating the SAT campaign, admins will see the date that the reminder will be sent on the preview screen.

More Training Modules Added to SAT Catalog

Admins will notice new security awareness training modules when they download the updated content catalog. Admins can access the catalog by going to Security Awareness Training > SAT Campaigns and selecting the Content Catalog button.

Schedule Security Awareness Training

Customer admins can now schedule their own SAT campaigns for their users. Training recipients will automatically be sent notification emails regarding their SAT enrollment, which include links to their assigned modules and the date by which it should be completed.

Monitor SAT Campaigns

Customer admins can see a list of their active and non active SAT campaigns in Security Awareness Training > SAT Campaigns. They'll be able to see how many users are enrolled in campaigns and the number of modules in the campaign. The Send and Completion dates of the campaign are visible, as well as the Completion Rate and campaign status (Active or Planned).

View Campaign Details

From the SAT Campaigns page, customer admins can drill down to specific details about a SAT campaign. By clicking the link in the SAT Campaign Name column, they can see who is enrolled in the campaign, and when training modules are scheduled for delivery. By selecting the module, they can then view the Module Summary slide out.

New Module Summary Added

MSPs can drill down to the Module Summary after selecting a SAT Campaign from the All Customers table. After selecting a module, the Module Summary slides out, displaying the assigned users, their email addresses, status and progress. Go to View SAT Campaign Details for more details.

Multiple Module Selection

The multi-module checkbox is useful when an MSP wants to quickly include several modules for a specific topic in a training campaign. During SAT campaign setup, an MSP can search specific topics across all the modules. With one click of the Module checkbox, the MSP multi-selects all the searched modules, instead of having to select them one by one.

Data Cards Added to MSP SAT Dashboard

Three data cards are now displayed on the MSP SAT dashboard, reflecting data for the previous 30 days. MSPs can see at a glance the number of training modules sent to recipients across all campaigns. They can see the number of their customers enrolled in SAT compared to those who aren't. And they can compare the total of active users to the total number of SAT licenses issued.

Go to Security Awareness Training > Overview and see Security Awareness Training Overview for details.

Multiple Module Selection

With a view to helping MSPs enhance their customers' cyber security awareness, admins can include up to 12 training modules in a SAT campaign. Recipients will receive an email with links to the modules they've been enrolled in. See Schedule Security Awareness Training.

Module Details added to SAT Overview

With the ability to add multiple modules to SAT, MSPs can now view the number of modules assigned to users plus the percentage that have been completed.

Go to Security Awareness Training > Overview and see Security Awareness Training Overview for details.

Downloadable Content Catalog

To learn more about the SAT resources available, MSPs can download a Content Catalog from the SAT Campaigns page. More details on Managing SAT Campaigns.

Schedule Security Awareness Training

An MSP admin can go to Security Awareness Training > Overview (or > SAT Campaigns) to create Security Awareness Training for their customers. Training recipients will automatically be sent notification emails regarding their SAT enrollment, which includes the date by which it should be completed.

Monitor SAT Campaigns

Admins can see a list of their active and non active SAT campaigns in Security Awareness Training > SAT Campaigns. They'll be able to see how many customers are enrolled in campaigns and the number of active users. The Send and Completion dates of the campaign are visible, as well as the Completion Rate and campaign status (Active or Planned).

View Campaign Details

From the SAT Overview page, MSPs can drill down to specific details about a SAT campaign. By clicking the link in the SAT Name column, they can see who is enrolled in the campaign and when training modules are scheduled for delivery.