Appendix A: Email Templates and Usage
As an MSP admin, you have the following email templates available for use in the EncryptTitan portal.
Email Template Name | Subject | Usage |
|---|---|---|
Category: Event Emails | ||
HTML - Account Creation - Corporate Admin | Welcome to EncryptTitan - Corporate Encrypt Titan Account Created | This email template is sent to Corporate Admins when their corporate account is created as unmanaged. The following is an example preview:  |
EMBED – EncryptTitan Password Recovery | EncryptTitan Password Recovery | This template is used when a user requests password recovery. The following is an example preview:  |
EMBED - Notification Email | Notification for Ref ID: | This is the generic notification email template used to send out system notifications. This template will be embedded into the applicable HTML template, as shown in the following example:  |
Category: System | ||
HTML - Encrypted Email Template | N/A | This is a template for sending encrypted email  |
EMBED - Invitation Email to External Users | EncryptTitan Invitation | This template is used to send invitation emails to external users, prompting them to sign up to use EncryptTitan. This template will be embedded into the applicable HTML template, as shown in the following example:  |
EMBED - Corporate Admin Invitation Email | EncryptTitan Registration | This template is used when an invitation is sent to a corporate user from the EncryptTitan portal. Whenever the corporate admin adds an identity to portal, this email will be used. This template will be embedded into the applicable HTML template, as shown in the following example:  |
HTML - Secured Email Template | N/A | This template is used as the covering email template for all secured emails from the EncryptTitan system. The following is an example preview: |
EMBED – EncryptTitan Account Created - Ready to use | EncryptTitan Account Created | This template is used when a user account setup is completed. This template will be embedded into the applicable HTML template, as shown in the following example:  |
EMBED – EncryptTitan Account Created - Need email confirmation | EncryptTitan Registration | Sent when a user registers with EncryptTitan. This template will be embedded into the applicable HTML template, as shown in the following example:  |
HTML - Notification Emails | N/A | This is the generic notification email template used to send out system notifications. All the system notification templates that have a name starting with Embed will be embedded into this template. The following is an example preview:  |
EMBED - One Time Passcode | Your one-time passcode for authentication | This email template is used to send the verification code for an NRR user. This template will be embedded into the applicable HTML template, as shown in the following example:  |
EMBED - Profile password reset | Information: Profile password reset | This email is sent to the user when the corporate administrator resets the user's password. This template will be embedded into the applicable HTML template, as shown in the following example:  |
HTML - Sender Notification template | N/A | This template is used when an email is sent through GSG to a sender for email confirmation. The following is an example preview:  |
HTML - Sender Notification template | N/A | This template is used when email is sent through GSG. The following is an example preview:  |
HTML EncryptTitan Account Created for MSP Setup | Account Creation | This email template is sent to Corporate Admins when their corporate account is created as managed. The following is an example preview:  |